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Refund Policy

Subscription refunds and billing.

This Refund Policy explains when refunds may be available, how subscription cancellations work, and how to request assistance with billing issues.

Effective July 31, 2026

We aim to provide fair and transparent billing. If you experience a payment issue, we'll work with you to resolve it as quickly as possible.

General Refund Policy

Unless required by applicable law, subscription payments are generally non-refundable once a billing period has started.

When Refunds May Be Approved

Duplicate charges
Accidental overbilling
Billing or payment processing errors
Verified technical issues that prevent service use
Refunds required by applicable law

Subscription Cancellations

You may cancel your subscription at any time. Your subscription will remain active until the end of the current billing period, and future renewals will stop. Cancelling a subscription does not automatically qualify you for a refund.

Requesting a Refund

To help us process your request quickly, please include:

Account email address
Payment date
Payment reference or transaction ID
Brief explanation of the issue
Contact Support

Refund Processing

If a refund is approved, it will be processed using the original payment method whenever possible. Processing times may vary depending on your payment provider or financial institution.

Chargebacks

Before filing a chargeback with your payment provider, please contact us. Most billing issues can be resolved much faster through our support team.

Changes to This Policy

We may update this Refund Policy from time to time to reflect changes in our services, billing practices, or legal requirements. The latest version will always be available on this page.

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