Security is built into every document.
We design Platen PDF with security in mind—from encrypted connections and secure authentication to automatic file deletion and continuous infrastructure protection.
Security at a Glance
HTTPS Encryption
All communication is encrypted in transit.
Auto File Deletion
Files are removed within 30 minutes after processing.
Secure Authentication
Protected login and account security controls.
Continuous Protection
Monitoring and infrastructure safeguards.
Protecting your files and account is one of our highest priorities. We continuously improve our security controls and infrastructure to help keep your data safe while delivering a fast document processing experience.
Security Measures
File Handling
Uploaded and generated files are intended to be temporary. Unless a shorter retention period applies, files are automatically deleted within 30 minutes after processing.
Privacy by Design
We retain uploaded files only for as long as necessary to process your request and deliver the resulting document.
Security Disclaimer
While we follow industry best practices and continually improve our security controls, no internet service or software platform can guarantee absolute protection against every possible attack, hardware failure, or security incident.
Report a Security Issue
If you discover a security vulnerability, suspect unauthorized access, or notice suspicious behavior, please let us know immediately. Responsible disclosure helps us protect everyone using Platen PDF.
Report a Security IssueChanges to This Page
As our infrastructure, security practices, and services evolve, we may update this page to reflect new protections, operational improvements, or legal requirements. The latest version will always be published here.